With a host of new challenges and responsibilities to tackle, new leaders and managers need training like never before. Managing people on a ‘trial and error’ basis can lead to discouragement and undesired consequences. The Leadership Development Program is a facilitator guided short course, designed to equip new and existing managers with the necessary knowledge and skills of ‘leadership and people management’. Starting from the key foundational concepts, participants will learn how to manage people and gain crucial skills to shift from being an individual contributor to a professional leader who can achieve team success and drive bottom-line performance. Using case studies, guided role play, group discussions, exercises and practice sessions, participants will discover how to adjust their management style and tackle new challenges.

Course Outline:

  • What does it meant to be a leader?
  • Trust Your Team
  • Coaching and Mentoring
  • Measuring Performance
  • Conflict Resolution
  • The Rules of Effective Leaders

Type of Program: Local Achievement Unit Program (B)

Type of Certification: Achievement

Duration: 24 hours